Octopus Tracka
中文WorkspaceTalk to our team

YOUR WORKSPACE. YOUR BOUNDARY.

A working environment
with a clear boundary.

Tracka supports internal workspaces and dedicated customer deployments, so business data and connected accounts stay inside the environment they belong to.

Talk to our team

YOUR WORKSPACE. YOUR DEPLOYMENT.

Made for your team.
Ready for your environment.

Start with the way your team works, then choose the deployment boundary that fits.

FOR YOUR ORGANISATION

A dedicated workspace

One commercial workspace for your team, with multiple conversation accounts and a shared view of relationships.

  • Multiple email and WhatsApp Business accounts
  • Authenticated workspace access
  • Review and controlled automatic follow-up
Discuss your workspace

FOR INDEPENDENT CUSTOMER DEPLOYMENTS

An environment of your own

A separate installation with its own application, database, storage and credentials, configured for your organisation.

  • Independent application and database
  • Your domain and isolated account credentials
  • Signed OTA updates with health checks and rollback
Plan a dedicated deployment

Provider setup and account authorisation are required. WhatsApp integration uses the WhatsApp Business Platform.

01

TEAM WORKSPACE

A private place for commercial work.

Give the team an authenticated workspace for relationships, opportunities, conversations and commercial records.

  • Give approved operators their own protected workspace access.
  • Protect the authorisations used by connected email and messaging accounts.
  • Configure the organisation, accounts and follow-up choices for that workspace.
02

CUSTOMER DEPLOYMENT

An installation of your own.

A customer deployment can use its own application, database, evidence storage, protected configuration and domain.

  • Set the organisation name, domain and hosting location for the environment.
  • Keep business data and connected-account authorisations separate from other installations.
  • Deploy in a chosen AWS account and region when that boundary is required.
03

CONTROLLED UPDATES

Promote a release with a way back.

Each installation follows its own update channel and accepts only signed Tracka releases.

  • Choose when a tested release moves into the environment.
  • Confirm application health before an update remains active.
  • Return to the prior release if checks fail, while preserving business data and settings.

Deployment scope, domain, provider setup and operational responsibilities are agreed for each rollout. A dedicated customer environment is a separate installation and does not share business data or connected-account authorisations with another Tracka environment.

CONTINUE EXPLORING

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