Octopus Tracka
中文WorkspaceTalk to our team

CONNECTED CONVERSATIONS

Bring each account in.
Keep its context intact.

Tracka models every connection separately, while giving the team one place to relate conversations to people and opportunities.

Talk to our team

THE WHOLE COMMERCIAL PICTURE

One inbox. The right account.

Bind multiple email and WhatsApp Business accounts, then keep each conversation connected to the right relationship and opportunity.

Sample data · Product illustration
Commercial workspace

Next steps for the pilot

Linked to Northstar · Deployment pilot
A
Alex Morgan

Thanks for the walkthrough. Could we include our finance lead in the next review?

T
Your team

Absolutely. We’ll share the scope and the questions to work through together.

01

GMAIL

Connect the Gmail accounts your team uses.

Authorise each mailbox with Google, bring recent conversations into Tracka and keep new activity in the right account context.

  • Choose which Gmail accounts belong in the workspace.
  • Start with a recent set of messages, then continue bringing in new activity.
  • Reply from the connected mailbox without losing the conversation thread.
02

MICROSOFT 365

Bring work mailboxes into the same view.

Authorise Microsoft 365 accounts separately, then connect each conversation to the people and opportunities it belongs to.

  • Select the Microsoft 365 mailboxes the team should work from.
  • Keep each mailbox’s conversations and sending identity separate.
  • Reply from the connected account while preserving conversation context.
03

IMAP / SMTP

Connect other compatible email accounts.

Use IMAP and SMTP when a mailbox is outside Gmail or Microsoft 365 and its provider permits secure server access.

  • Receive messages through the mailbox’s IMAP service.
  • Send replies through the matching SMTP account.
  • Keep every connected mailbox separate inside the shared conversation view.
04

WHATSAPP BUSINESS

Business conversations through Meta’s platform.

Connect WhatsApp Business accounts and phone numbers, then bring customer conversations into the right account context.

  • Connect one or more eligible business phone numbers.
  • Associate conversations with customers and opportunities before follow-through.
  • Follow Meta’s opt-in, reply-window and approved-template requirements.

Provider applications, credentials and per-account authorisation are required. The WhatsApp connector supports the WhatsApp Business Platform, not personal WhatsApp accounts.

CONTINUE EXPLORING

Helpful preparation. Explicit control.

AI Assistant